Taking orders from customer over the phone, via email and adding them onto our CRM system
Taking card payments where necessary
Liaising with customers on courier issues
Arranging customer credits and returns
Filing
Database cleansing and imputing data to our CRM system
Arranging product information for customers and prospects
Raising quotes
Online Chat
Asking for additional required information on email enquiries
Any other duties as requested by the Departmental Manager
Training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administration Level 3 with support from your employer and the Chesterfield College Group.
After the apprenticeship
Upon successful completion you will be considered for full time employment.
Entry requirements
GCSEs: English grade 4; Maths grade 4
What you’ll need
GCSE
English: 4
GCSE
Maths: 4
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative
Taken from the listing. Check the full advert before you apply.