Administration Assistant Apprentice

Day-to-day duties will include:

• Answer inbound phone calls, transfer to relevant person, log call notes on CRM
• Part-completing all candidate application forms (from their CV details) in advance of their consultant appointments
• Respond to email inbox, forward on general enquiries from candidates eg they might be chasing if we have received their ID
• Fill in reference request forms, sending references (all copy & pasted from templates), responding to inbound emails
• Filing paper candidate application forms alphabetically, removing old electronic files from the CRM, updating status of candidates on system (from a simple drop down list)
• Updating candidate personal details (addresses, numbers etc), client/company details, and job details (hours, salary, postcode etc) on CRM
• Operating the online DigiSigner account to send forms and save returned forms in shared folders (all copy & pasted from templates)
• General office errands eg collecting supplies, buying milk, post
  Ad hoc admin tasks as requested by PA and directors as needed
• Additional duties if pick things up quickly
• Chasing missing references
• Support consultants to produce CVs from AI templates and checking quality
• Producing booking confirmations through CRM (all copy & pasted from templates)
• Emailing Terms of Business to clients (all copy & pasted from templates) 

Training

Business Administrator Level 3 Apprenticeship Standard:

https://www.instituteforapprenticeships.org/apprenticeship- standards/business-administrator-v1-0

• Functional Skills level 1/2
• Please click on the link above for more information regarding End Point Assessment

After the apprenticeship

• Potential opportunity for a permanent role within the company following successful completion of the apprenticeship

Things to consider

Candidate must be able to travel to the workplace according to working hours.