Apprentice Administration Assistant

General Administration:

• Answer phone calls and respond to emails, directing inquiries appropriately. (MAIN TASK)

• Maintain accurate and up-to-date records, including minutes of meetings

• Manage office supplies – PPE/ stationery ordering.

Keeping filing cabinets in order.

 

Client & Care Coordination:

• Support the care coordination team with updating documentation.

• Communicate with service users and their families to triage to Manager any inquiries.

• Assist in processing referrals and onboarding new clients, care management system.

 

Compliance & Record Keeping:

• Assist in preparing documentation for inspections and audits.

• Support health and safety compliance within the office environment.

Training

One day per month to take place at Northampton College 

After the apprenticeship

Care Administrator