Assist with wholesale paperwork, including order spreadsheets, client order history and buyer information
Process orders accurately using our wholesale systems (BrandBoom, JOOR, NuORDER), and help resolve order issues so all orders are submitted to brands before the end of the season
Support invoicing, payments and order tracking with the Brand Managers
Buyer communications and customer service
Manage the support inbox as a first point of contact for general enquiries, customer service, stock swaps and reorders
Help prepare and send the weekly product bulletin to buyers
Represent SOMEWHERE professionally by phone, email and in person, as a brand ambassador
Keep the CRM and buyer contact database accurate and up to date, and pull information for Brand Managers and the Director when needed
Research new buyer prospects and support basic market analysis
Monitor client markdowns and flag them to Brand Managers
Produce documents, reports and records to company standards, handling confidential information in line with GDPR
Book existing and target buyer appointments and manage the showroom diary
Receive, unpack, prepare and price samples at the start of each season
Help set up and break down the showroom before and after selling season, keeping it immaculate and organised
Assist at appointments and email follow-up information to buyers straight away
Help plan and coordinate small projects, such as showroom events or trade shows
Take on a workplace improvement project (for example, a better order-tracking or CRM process), which forms part of your End-Point Assessment
Training
Full day-to-day training will be provided by the employer. This apprenticeship qualification is called Level 3 Business Administrator The learning will be delivered by dedicated, industry-specialist tutors via sessions. These session take place once or twice per month, for roughly 1.5 - 2 hours , at a time convenient for both you and the employer.
After the apprenticeship
Potential progression within the business and onto further apprenticeships.
Entry requirements
GCSEs: English grade A* - C / 9 - 4; Maths grade A* - C / 9 - 4
What you’ll need
GCSE
English: A* - C / 9 - 4
GCSE
Maths: A* - C / 9 - 4
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience
Taken from the listing. Check the full advert before you apply.