Customer Service Representative, handles customer interaction for the organisation.
Duties include:
Handling customer interactions on behalf of the organisation.
Responding to customer enquiries via telephone and email.
Resolving customer complaints and dealing with any issues professionally.
Maintaining accurate customer service records.
Providing a high standard of customer service at all times.
After the apprenticeship
The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in Customer Service working in all professional areas and at all levels. If you are good at IT and enjoy working with others then this Apprenticeship could give your career a great start.
What you’ll need
Skills: Communication skills, Organisation skills, Customer care skills, Initiative
Taken from the listing. Check the full advert before you apply.