This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training
Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
After the apprenticeship
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.
Entry requirements
GCSEs: Maths grade 4; English grade 4
What you’ll need
GCSE
Maths: 4
GCSE
English: 4
Skills: Administrative Skills, Attention to Detail, Customer Care Skills, Initative, IT Skills, Non judgemental, Organisational Skills, Problem Solving Skills, Teamworking, Communication Skills, Professionalism, Telephone Skills, Time Management
Taken from the listing. Check the full advert before you apply.