This is your opportunity to work within a professional dental practice while studying for your
Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist
specific training. You’ll develop the skills needed to provide excellent patient service and
support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practiceManaging appointment bookings and diary systemsHandling patient enquiries both in person and over the phoneProcessing payments and maintaining accurate patient recordsSupporting the dental team with administrative tasksEnsuring a positive patient experience from arrival to departureMaintaining confidentiality and professionalism at all times
Training
Provided by Tempdent:
• Level 2 Customer Service Practitioner Apprenticeship
• Dental Receptionist specific training
• Functional Skills (if applicable)
• Flexible online delivery model
• Induction and regular progress support
After the apprenticeship
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.
Entry requirements
GCSEs: Maths grade 4; English grade 4
What you’ll need
GCSE
Maths: 4
GCSE
English: 4
Skills: Administrative Skills, Attention to Detail, Customer Care Skills, Initative, IT Skills, Non judgemental, Organisational Skills, Problem Solving Skills, Teamworking, Communication Skills, Professionalism, Telephone Skills, Time Management
Taken from the listing. Check the full advert before you apply.