International freight forwarding specialist (level 3)
Training provider
SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED
Length
6 months
Hours
38 hours a week
Starts
1 Dec 2026
Standard
International freight forwarding specialist (level 3)
Working pattern
On-site
About the programme
Support the smooth movement of air freight, road freight and customs shipments
Accurately enter and maintain shipment information within company systems
Track and trace shipments and provide updates to customers, suppliers and colleagues
Assist with customs clearance activities, including preparing and checking customs documentation
Support the arrangement of transport and final delivery of shipments
Communicate professionally with customers, overseas offices, carriers, customs authorities and transport providers
Help ensure accurate billing, invoicing and maintenance of shipment records
Follow company procedures, customer requirements and compliance regulations at all times
Escalate shipment delays, discrepancies or operational issues where required
Support the team in achieving service, quality and performance targets
Identify opportunities to improve operational efficiency and productivity
Complete apprenticeship training and development activities to build knowledge of freight forwarding, customs processes and logistics operations
Demonstrate professionalism, integrity and a commitment to excellent customer service
Apprentice responsibilities
Learn freight-forwarding and customs procedures
Follow company policies and health & safety requirements
Provide good customer service and professional communication
Keep accurate records and update databases
Support experienced import/export staff with daily operations
Develop knowledge of Incoterms, customs procedures, air waybills, cargo handling and international trade
Training
Monthly remote workshops with your delivery tutor
BIFA workshops
Off job training hours to complete your training
After the apprenticeship
To progress within the company and begin a long term career within the freight industry.
Things to consider
GCSE English (Grade A*-C/ 4-9) desirable
GCSE Maths (Grade A*-C/ 4-9) desirable
Communication skills
Organisation skills
Customer care skills
Administrative skills
Team working
Proactive
Entry requirements
GCSEs: Maths & English grade A*-C/ 4-9
What you’ll need
GCSE
Maths & English: A*-C/ 4-9
Assist with customs clearance activities, including preparing and checking customs documentation
GCSE English (Grade A*-C/ 4-9) desirable
GCSE Maths (Grade A*-C/ 4-9) desirable
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness
Taken from the listing. Check the full advert before you apply.