Configuration and preparation of customer IT equipment, including: - RAM and SSD upgrades - Device imaging and setup - Microsoft Autopilot enrolment - Microsoft Intune device registration and configuration - Device testing and quality assurance checks
Maintaining accurate records of configured equipment, serial numbers and deployment information.
Assisting with the management of customer hardware orders, deliveries and returns.
Coordinating goods in and goods out processes, including booking deliveries and tracking shipments.
Assisting with stock control and inventory management, ensuring equipment records remain accurate.
Supporting the administration of Microsoft 365 environments, including user account creation, licence allocation and basic administration tasks.
Providing first-line support for internal IT systems and assisting senior engineers with technical projects.
Maintaining documentation, procedures and asset management records.
Supporting vendor training and certification administration.
Assisting with warehouse and logistics activities as required to ensure
Training
No college release day
Off the job training
1-1 online sessions with your tutor
Functional Skills if required
After the apprenticeship
Opportunity for full-time role upon completion
What you’ll need
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience
Taken from the listing. Check the full advert before you apply.