Apprentice Office Administrator

• Complete accurate data entry and maintain organised electronic and paper records.
• Use Xero to support routine finance and administrative tasks.
• Use Microsoft Office applications, including Excel, Word, Outlook and PowerPoint.
• Maintain filing systems and ensure documents are stored correctly.
• Book and monitor couriers, following up on deliveries where required.
• Allocate support tickets and monitor activity within Halo PSA.
• Check purchase invoices against delivery notes and raise any discrepancies.
• Check, update and maintain a range of business spreadsheets.
• Create customer invoices and send account statements to support credit-control activities.
• Check, record and file warranty documentation.
• Update and maintain asset information within Halo.
• Book hotels and train travel when required.
• Manage the diary for supplier renewal contracts and monitor relevant renewal dates.
• Provide general administrative support to colleagues and assist with other reasonable office duties as required.

Training

• On the job training delivered by the employer.
• Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
• Allocation of an apprenticeship delivery coach who will carry out regular training.
• Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
• Identify, track and support 6 hours off the job training activities.
• Quarterly formal progress review meetings, identifying learning achievements and next steps.

After the apprenticeship

This is a permanent position so we will be looking at all possible progression routes for the apprentice during the apprenticeship.