Answer the telephone in manner specified by clients, and take message accurately on their behalf. Managing email inboxes Where required, provide information about clients and their services to callers. Organise and report data Use of spreadsheets Managing in-house computer systems Enter message information into the message database Forward message information on to the clients by a variety of means. Use of bespoke software Compliance duties Undertake general office duties as required.
Training
Business Administrator Level 3
After the apprenticeship
Full-time post following completion of the apprenticeship programme
Entry requirements
GCSEs: Maths grade 9-4 (A-C); English grade 9-4 (A-C)
What you’ll need
GCSE
Maths: 9-4 (A-C)
GCSE
English: 9-4 (A-C)
Skills: Administrative skills, Attention to detail, Communication Skills, Customer care skills, Initiative, IT skills, Non judgemental, Number skills, Organisation skills
Taken from the listing. Check the full advert before you apply.