Business Administration Apprentice

• Support the Patient Services Team with day-to-day administrative and patient-facing tasks, helping the practice provide an efficient and welcoming service.
• Assist with general administration, including filing, data entry, document preparation, scanning, correspondence and maintaining accurate records.
• Gain experience of practice workflow and how different teams work together across a GP surgery, including supporting administrative processes and responding to routine requests.
• Provide administrative support to senior managers with tasks such as preparing information, updating records, organising meetings, producing documents and assisting with projects.
• Develop confidence using practice IT systems and Microsoft Office, while learning how confidentiality and information governance apply within a healthcare setting.
• Work with colleagues across the organisation and, where appropriate, gain experience at both the Dorchester and Portesham branch sites.

Training

The apprentice will attend college/training as required as part of the Business Administrator Level 3 Apprenticeship. Training will cover the knowledge, skills and behaviours required of a business administrator, alongside practical workplace experience. On successful completion, the apprentice will achieve the Level 3 Business Administrator Apprenticeship Standard and the associated qualification/assessment required by the training provider.

After the apprenticeship

Following successful completion of the apprenticeship, the right candidate may be offered a permanent position within Prince of Wales Surgery, subject to vacancies and performance. The broad experience gained could also support progression into practice administration, patient services, business administration or wider healthcare administration roles.

Things to consider

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. You will be required to attend an interview and assessment at Coastland College to ensure you meet the requirements for the apprenticeship. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.