Business Administration Apprentice

This apprenticeship will begin in January 2027.

The Business Administrator Apprentice will work alongside and support the Office Manager. Duties will develop throughout the apprenticeship and will include:

• Provide general administrative support to the Office Manager and wider team
• Answer telephone calls and respond to or forward general enquiries
• Prepare and send emails, letters and other standard correspondence
• Enter information accurately into company systems and spreadsheets
• Maintain electronic records and filing systems
• Assist with processing invoices, receipts and other basic financial administration
• Assist with payroll administration, providing information to our accountants when required
• Help keep customer contracts and company records up to date
• Assist with ISO 9001 and ISO 27001 administration, including maintaining documents and records
• Help to organise meetings, including preparing information and taking minutes
• Assist with organising company events, customer meetings and user groups
• Collect and record customer feedback
• Use Microsoft Office and company systems to produce documents, spreadsheets and records
• Communicate professionally with customers, suppliers and other organisations
• Provide general support with the day-to-day running of the office
• Complete training and coursework required
• Any other ad-hoc duties as requested

No previous experience is required. We are looking for someone who is willing to learn, has good communication and organisational skills and is comfortable using computers. As their knowledge and confidence develop, they will have the opportunity to take on a wider range of administrative tasks

Training

• Level 3 Business Administration - 4 days with employer and day release at College
• https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
• Location – Office 10, Bedale Hall, North End, Bedale DL8 1AA
• Working 5 days per week inclusive of 1 day release for study at Darlington College

After the apprenticeship

There may be an opportunity for career progression after successful completion of the apprenticeship

Things to consider

Please note that in line with UK apprenticeship regulations, you must have a valid and eligible residency status and the right to work in England. This should cover the entire expected term of learning and residency should be held for a minimum of 3 years, exceptions may apply please see Apprenticeship funding rules for full guidance