Business Administrator Apprenticeship MCS Waste Group

• Answering telephone and email enquiries and directing them to the appropriate department.
• Providing excellent customer service to clients, suppliers, and members of the public.
• Maintaining accurate customer and company records using internal systems.
• Preparing quotations, reports, letters, and business documents.
• Supporting the scheduling and coordination of waste collection and operational activities.
• Processing invoices, purchase orders, and other administrative paperwork.
• Updating spreadsheets, databases, and company management systems.
• Filing, scanning, and archiving documentation in line with company procedures.
• Assisting with compliance and health & safety administration.
• Managing incoming and outgoing post and deliveries.
• Supporting the team with data entry and producing management reports.
• Coordinating meetings, preparing agendas, and taking meeting notes when required.
• Monitoring shared inboxes and ensuring enquiries are responded to promptly.
• Working with different departments to ensure smooth day-to-day business operations.
• Developing knowledge of business administration processes while working towards a level 3 qualification.

Training

Ignite Sport will deliver the training virtually and in the workplace.

After the apprenticeship

Move into a sales role.

Things to consider

You must hold a current UK Driving Licence.