Answering incoming calls and taking & processing orders
Providing administrative support to our Sales Representatives and General Manager.
Liaising with our secondary depot and overseeing orders from start to finish
Working closely with and supporting our Operations Coordinator
Looking after our customers and handling all aspects of customer service
Keeping on top of details, solving problems and making sure everything runs smoothly
Training
At work on the job training and monthly online virtual masterclasses with the training provider
After the apprenticeship
Full time role at the business that the apprentice is at
Customer service administrator
Senior administrator
Things to consider
Confident and professional on the phone
Excellent written and verbal communication skills
Organised, reliable and great at managing their time
Can multitask and prioritise effectively
Proactive and resourceful when problems arise
A positive, can-do attitude
Can use Microsoft Office packages
Entry requirements
GCSEs: English grade 4 or above; Maths grade 4 or above
What you’ll need
GCSE
English: 4 or above
GCSE
Maths: 4 or above
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Organised
Taken from the listing. Check the full advert before you apply.