Cyber Security Technician Apprentice

No two days will be exactly the same. Working alongside our Managed Services and Security Operations team, you’ll gain practical experience supporting customers and helping to keep their systems secure. Your typical tasks could include:

• Monitoring security alerts and escalating suspicious activity to experienced team members
• Supporting customer IT incidents and service requests, carrying out basic troubleshooting using documented procedures
• Assisting with Microsoft 365, Entra ID, endpoint management and security services
• Helping with vulnerability management, endpoint protection, email security and identity security alerts
• Supporting user onboarding and offboarding, including account and security administration

Training

• Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
• Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
• Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
• To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship

After the apprenticeship

This apprenticeship is designed to be the first step in a long-term cyber security career. Successful apprentices may progress into a Support Specialist role, with future pathways including Security Operations, Engineering and Cyber Security Consultancy as their skills and experience develop.

Things to consider

We’re looking for someone curious, reliable and keen to learn. You don’t need professional IT experience, but you should have a genuine interest in technology and cyber security, enjoy problem-solving and be comfortable communicating with customers.

You’ll be supported by experienced colleagues as your skills and confidence develop. The role will be remote with occasional full team meetings taking place in East Sussex.