Hardware Troubleshooting and Repair: Assist in diagnosing and fixing broken or malfunctioning hardware, including mobile phones, computer monitors, printers, and peripheral devices.
Hardware Procurement and Inventory: Help manage and order new IT equipment, accessories, and replacement parts while maintaining accurate stock levels.
Logistics and Stock Transfers: Prepare, package, and dispatch IT equipment securely to other company branches using internal stock transfer procedures.
Helpdesk and User Support: Serve as a first point of contact for staff experiencing technical issues, logging tickets, and resolving basic hardware or software problems.
Software Installation and Setup: Assist with setting up new computers, installing operating systems, configuring standard software applications, and creating user accounts.
Equipment Maintenance: Perform routine maintenance checks on printers, copiers, and workstations to prevent unexpected breakdowns.
Documentation and Asset Management: Keep detailed records of IT assets, hardware serial numbers, and equipment assignments across the organisation.
After the apprenticeship
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Things to consider
Ideally, the learner will hold a Full UK Driving licence
Entry requirements
GCSEs: Maths and English grade 4
What you’ll need
GCSE
Maths and English: 4
Driving licence
Required
Ideally, the learner will hold a Full UK Driving licence
Skills: Communication skills, IT skills, Attention to detail, Problem solving skills, Team working, Initiative
Taken from the listing. Check the full advert before you apply.