Building strong relationships with customers, suppliers and colleagues to support business growth
Handling customer enquiries and understanding their requirements to provide the best possible service
Preparing accurate and competitive quotations, learning how to identify opportunities and win business
Supporting the management of customer orders from initial enquiry through to final delivery
Working closely with suppliers, warehouse teams and other branches to check stock availability, lead times and delivery schedules
Keeping track of live projects and ensuring customer information and updates are accurately recorded on company systems
Working alongside internal and external sales colleagues to identify new opportunities and turn enquiries into sales
Developing an understanding of customer accounts, credit limits and payment terms
Communicating regularly with customers by telephone and email, building the confidence and skills needed to become a successful salesperson
Supporting the wider team with administration, reporting and general sales office duties
Training
The Level 3 Apprenticeship in Business Administration includes:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in Mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.
After the apprenticeship
This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.
Entry requirements
GCSEs: English grade 4; Maths grade 4
What you’ll need
GCSE
English: 4
GCSE
Maths: 4
Skills: Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative
Taken from the listing. Check the full advert before you apply.