IT Apprenticeship

TRINITY MANAGED SERVICES LTD · Cambridge

Key facts

Pay: £15,600
Qualification: Information communications technician (level 3)
Training provider: BALTIC TRAINING SERVICES LIMITED
Length: 3 months
Hours: 37.5 hours a week
Starts: 15 Dec 2026
Standard: Information communications technician (level 3)
Working pattern: On-site

About the programme

From day one, you’ll gain real hands-on experience while working in a fast-paced, supportive environment
Answering incoming support calls and resolving user issues
Repairing hardware and upgrading systems
Supporting Microsoft 365 and remote users
Configuring devices and setting up new starters
Performing password resets, anti-virus configuration, and network monitoring
Laptop and desktop repairs

Training

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.

You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.

You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.

After the apprenticeship

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a level 4 qualification.

Entry requirements

GCSEs: English grade 5; Math grade 4

What you’ll need

GCSE: English: 5
GCSE: Math: 4

Afterwards, we’ll support you to take the next steps, including further training and progression onto a level 4 qualification.

Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working

Taken from the listing. Check the full advert before you apply.

Last checked 9 Nov 2026 from the employer’s own listing. Report a problem with this listing