Assist technical staff with system upgrades, migrations, implementations, and improvement projects.
Assist with data collection and analysis to support project decisions.
Assist with the testing and implementation of new IT systems, applications, and technology.
Support the day-to-day operation of business systems, applications, servers, networks and software platforms
Maintain accurate technical documentation, system records, procedures, and user guides
Assist with testing, scripting, automation, or basic software development tasks where appropriate.
Develop practical experience of supported Windows environments and gain awareness of macOS, Linux, networking, cloud services and audio-visual technologies used within NDM
Provide a helpful, professional and customer-focused service to colleagues, seeking guidance when a request is outside your level of knowledge or authority.
Any additional tasks that fall within your competency as directed
Participate in and support the public engagement and widening access activities of the Department and the University. This is anticipated to be not more than 2 days per year.
Undertake mandatory training as required by the University, Division and Department. The specific list of training courses may change from time-to-time, in response to both legal and internal university requirements.
After the apprenticeship
Opportunity to progress to a higher qualification
Things to consider
The university are keen to recruit local talent
Entry requirements
GCSEs: English grade 4; Maths grade 4
What you’ll need
GCSE
English: 4
GCSE
Maths: 4
Skills: Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience
Taken from the listing. Check the full advert before you apply.