Diagnose and fix hardware and software faults, both remotely and face-to-face. Install and configure computers, printers, mobile devices and software.
How networks, Wi-Fi, cabling and cloud services work in a real business environment, including setting up storage and managing data access.
Keep systems and data safe. Manage passwords, access permissions and encryption. Understand disaster recovery plans and how to respond when things go wrong. Learning GDPR Law and how to look after business’s information securely.
Introduction to cloud platforms, including our own in-house built servers, and how modern businesses rely on virtualisation and cloud-based services day to day.
Work confidently with customers and colleagues, manage workloads, log faults clearly and know when to escalate an issue.
Build confidence, keep up with new technology and take ownership of your own learning and career growth throughout the program.
Training
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualification
Training schedule has yet to be agreed
After the apprenticeship
Potential full-time position for the right candidate after completion of the apprenticeship.
Entry requirements
GCSEs: English grade 4/C and above; Maths grade 4/C and above
What you’ll need
GCSE
English: 4/C and above
GCSE
Maths: 4/C and above
Your training will include gaining a Level 3 IT qualification
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Patience
Taken from the listing. Check the full advert before you apply.