JCA 2027 Apprentice Activity Instructor

You will play a central role in each group's stay, delivering safe, fun and engaging activity sessions in a residential setting. You'll help create memorable experiences for guests, ensuring every session is delivered with enthusiasm, professionalism and care.

Activity Delivery & Quality:

• Deliver all activities to your group in line with JCA’s standards
  Adapt your delivery style to suit the needs, abilities, and dynamics of different guest groups
• Ensure all activities are run safely, enthusiastically, and with a focus on guest engagement
• Prepare and maintain equipment and activity bases to ensure readiness and safety

Safety & Compliance:

• Follow JCA’s safety policies and operational guidelines during all sessions
• Assist in the prevention, response, and reporting of incidents, accidents, and safeguarding concerns
• Provide first aid support when required

Customer Experience:

• Create a welcoming and inclusive environment for all guests
• Build rapport with groups to enhance their experience and encourage participation
• Respond to guest queries and concerns professionally and empathetically
• Support the collection of feedback to help improve future delivery

Team Collaboration:

• Work closely with fellow instructors and team leaders to ensure smooth daily operations
• Attend training sessions and team briefings to stay informed and prepared
• Procedures during busy periods and contribute to a positive team culture

Training

JCA works in partnership with Shrewsbury College, combining practical, hands-on experience with structured learning and support.

With over 40 activities on offer, no two days are the same. You'll be trained to deliver a wide range of activities, leading groups through exciting experiences and helping them grow in confidence while creating unforgettable memories.

On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ.

After the apprenticeship

On completion, you'll achieve a Level 3 qualification in Outdoor Activity Leadership, with opportunities to gain additional qualifications including Fencing Leader, FSRT & Paddle Sports Instructor, GB Archery, First Aid and NPLQ. You'll also have the opportunity to return the following year as a Seasonal Activity Instructor with progression opportunities to grow into a Senior Instructor.

Things to consider

• As this role involves working with children, we follow safer recruiting practices
• We are required to obtain references and an Enhanced DBS check prior to employment (we cover the cost and organise it for you)
• You will be required to provide referee details and a selection of ID documents such as a Passport or Full Birth Certificate
• You'll be enthusiastic, passionate about the outdoors, and enjoy working with children and young people
• Due to the nature of the role, applicants must be aged 18 or over