Level 3 Business Administration Apprentice

As the administration apprentice you will be a pivotal member of the team providing support to all members of the team.

Day-to-day duties will include:

• Welcoming patients in a friendly and professional manner – reception is the first point of contact
• Manage practice diary, administering appointment details
• Taking payments, correct balancing of patient accounts
• Answer email enquiries in a professional and timely manner
• Use of Microsoft packages such as Excel and Word (or equivalent)
• Accurate and efficient data inputting – including financial forecasting and patient planning
• Produce accurate records and documents including emails, invoicing and KPIs
• Prioritising tasks and completing in a timely manner
• Supporting team members to complete tasks from all departments within the business
• Talking to dental laboratories/other suppliers to ensure the smooth running of the practice
• Manage priorities and tasks

Training

Business Administrator Standard Level 3 - https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Functional Skills level 1 / 2.

Please click on the link above for more information regarding End-Point Assessment.

After the apprenticeship

Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.