To install and configure basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual) as required
To take responsibility for the building, testing, and shipping of ‘build to order’ computer servers that comply with UK standards
To develop technical IT skills to access remote systems, change system or application settings, system administration, setting up and upgrading components (infrastructure)
To work at any stage of the hardware solution lifecycle from data removal, component testing, building, system updating and testing
To diagnose and understand client (sales) requirements and problems with specifications using sound analytical and problem-solving skills such as identifying compatibility issues and recommending alternative solutions
To comply with company ISO procedures, stock procedures, organisational polices, standards, legislation, security requirements, professional ethics, privacy, and confidentiality, and understands escalation policies
To create and maintain documentation in line with Company processes
To operate securely across all their areas of responsibility
To be responsible for tidiness and efficiency of work area. This includes personal and warehouse areas
To gain knowledge of booking in/out engineer processes
To comply with UK quality control standards
This is not intended to be an exhaustive or definitive list, you may be required to carry out other duties as required.
Training
The training will take place from the workplace premises, online, and with a dedicated tutor who will guide you throughout your apprenticeship journey hosting regular online sessions (once a month min) for tutoring and support purposes.
After the apprenticeship
After the apprenticeship has successfully completed, there could be an opportunity to be employed for the company on a permanent basis, preferably long-term.
Things to consider
The successful candidate may be asked to work overtime and attend meetings when required.
Entry requirements
GCSEs: English grade 9-4; Maths grade 9-4
What you’ll need
GCSE
English: 9-4
GCSE
Maths: 9-4
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Computer Knowledge, Positive attitude, Punctuality
Taken from the listing. Check the full advert before you apply.