We are looking for an enthusiastic and organised Office Administrator apprentice to support our Sales, Lettings and Property Management teams, while gaining experience across all areas of a busy estate agency.
Key Responsibilities:
General Administration
Answering calls, emails and greeting clients
General filing, scanning and document preparation
Updating and maintaining accurate CRM records
Managing keys, post, stationery and general office organisation
Providing administrative support to the wider team
Lettings Administration
Preparing APTs and tenancy documentation
Processing and chasing tenant/guarantor referencing
Assisting with Right to Rent checks and tenancy compliance
Arranging inventories, check-ins and other tenancy appointments
Preparing move-in documentation and maintaining tenancy files
Assisting with renewals, rent reviews and general lettings administration
Property Management
Logging maintenance issues and work orders
Liaising with and chasing contractors
Arranging inspections, inventories and check-outs
Monitoring and chasing Gas Safety Certificates, EICRs, EPCs and other compliance documents
Supporting the Property Management team with day-to-day administration
Sales Administration
Maintaining property and sales records
Preparing and uploading sales documentation
Assisting with property particulars and marketing
Supporting the team with sales progression administration
General administrative support to the Sales team
Marketing
Preparing and scheduling social media content
Assisting with property and company marketing
Preparing the company's monthly email newsletter
Creating and sending email marketing campaigns
Maintaining marketing databases and mailing lists
Assisting with leaflets, brochures and other marketing materials
Training
Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus, completing necessary mandatory training and units associated with the apprenticeship.
The apprentice will be required to complete:
Work towards gaining a full level 3 qualification
Employment Rights and Responsibilities
Skills, Knowledge, and Behaviours
Standard and End Point Assessment
Functional Skills in English, Maths, and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role
After the apprenticeship
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.
Entry requirements
GCSEs: Maths and English grade 4-9
What you’ll need
GCSE
Maths and English: 4-9
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative, Patience
Taken from the listing. Check the full advert before you apply.