Learn the foundation of insurance and customer service through hands-on experience and structured training
Work alongside experienced advisors to understand how customer requirements are assessed and how appropriate insurance protection is recommended based on their individual needs
Build rapport with our customers and help understand their background and medical history
Keep accurate and up-to-date client records across multiple systems
Deliver exceptional customer service and learn how to manage telephone conversations with professionalism and empathy
Learn how to work with and build relationships with underwriters at insurance companies and support our advisors with chasing any missing information
Training
Insurance Practitioner Level 3
After the apprenticeship
Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you'll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.
Entry requirements
GCSEs: English grade 4; Maths grade 4
What you’ll need
GCSE
English: 4
GCSE
Maths: 4
Skills: Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Logical, Team working, Initiative, Non judgemental, Patience
Taken from the listing. Check the full advert before you apply.