Assist with planning and delivering marketing campaigns across digital channels
Create engaging social media content, including posts, images, videos and promotional materials
Help manage company social media accounts, including Facebook, Instagram and TikTok
Research market trends, competitor activity and customer interests to generate new campaign ideas
Support the promotion of seasonal offers, new products and special campaigns
Help maintain a consistent brand identity across all marketing channels
WEBSITE, CONTENT & EMAIL MARKETING
Update website content, product descriptions, images and promotional information
Support the creation and distribution of email marketing campaigns and newsletters
Create content that highlights the benefits of bespoke vehicle accessories
Assist with SEO activities, including keyword research and content optimisation
Help produce blog posts, product guides and other website content
Ensure marketing materials are accurate, professional and aligned with the company brand
CAMPAIGN PERFORMANCE & MARKETING ADMINISTRATION
Monitor the performance of social media, email marketing and website activity
Collect and analyse marketing data, including engagement, website traffic and conversions
Assist with preparing marketing reports and identifying opportunities for improvement
Maintain marketing calendars, campaign schedules and content plans
Research target audiences and competitor marketing activity
Support initiatives to increase website visits, enquiries and sales
PRODUCT PROMOTION & BUSINESS DEVELOPMENT
Develop an understanding of the company’s products, target markets and unique selling points
Support campaigns promoting bespoke vehicle accessories to different customer groups
Help create marketing messages that accurately reflect product features and benefits
Work with colleagues to identify customer needs and marketing opportunities
Assist with activities designed to attract new customers and encourage repeat business
CUSTOMER SERVICE
Respond to customer enquiries by telephone, email and other communication channels
Assist customers with product information, vehicle compatibility and customisation options
Provide updates on orders, deliveries and collection arrangements
Help customers navigate the website and identify suitable products
Support the handling of customer feedback, returns and routine enquiries
Maintain accurate customer records and update company systems
Work with colleagues to resolve customer issues and deliver excellent customer service
Gather customer feedback to help improve future marketing activities and content
Training
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
After the apprenticeship
The role offers long-term security and the opportunity to progress into a permanent position.
Entry requirements
GCSEs: 3 more other than English and Maths grade A*-C/ 9-4; English grade A*-C/ 9-4; Maths grade A*-C/ 9-4
What you’ll need
GCSE
3 more other than English and Maths: A*-C/ 9-4
GCSE
English: A*-C/ 9-4
GCSE
Maths: A*-C/ 9-4
Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Team working, Creative, Initiative
Taken from the listing. Check the full advert before you apply.