What you’ll do at work To provide a confidential, efficient and effective service to patients of the practice, always ensuring that patients and visitors are in no doubt that the practice is a provider of quality service in all that we do.
Main Duties
Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre Registering patient arrivals within the health centre Answering the telephone, transferring calls and taking messages Taking enquiries and requests for repeat medication from patients Keeping the waiting area a safe environment for all users Dealing with incoming and outgoing post Filing patient notes (both electronic and paper) Dealing with new and temporary patient registrations Ensuring all letters and samples are ready for courier collection Updating patient demographic changes on the system Liaise with other support services when needed Any other reasonable duties
Training
Business Administrator Level 3
After the apprenticeship
Full-time post following completion of the apprenticeship programme
Entry requirements
GCSEs: Maths grade 9-4 (A-C); English grade 9-4 (A-C)
What you’ll need
GCSE
Maths: 9-4 (A-C)
GCSE
English: 9-4 (A-C)
Skills: Communication Skills, Customer care skills, Non judgemental, Organisation skills, Patience, Team working
Taken from the listing. Check the full advert before you apply.