People Operations Apprentice

With guidance from your team, you’ll:

Prepare and update employee documents, making sure information is accurate.
Keep employee records organised and up to date.
Use our HR system, People Source, to record and process employee information.
Help answer everyday questions from employees and managers, asking colleagues for guidance when needed.
Support routine HR tasks and follow the team’s procedures.
Handle personal information carefully and confidentially.
Share ideas for making everyday tasks simpler and improving the support we provide.

We’re looking for someone who is interested in HR, enjoys helping others and is keen to learn.

You’ll bring:

Organisation and attention to detail: You can keep track of tasks, check your work and meet deadlines with guidance.
Clear, helpful communication: You can communicate politely and professionally with different people.
Digital confidence: You will be comfortable using tools such as Word, Excel and Outlook, or similar applications, and are willing to learn new systems.
A positive approach to teamwork: You enjoy working with others and can adapt when priorities change.
Care with confidential information: You understand why personal information must be handled accurately and kept private.
Curiosity and problem-solving: You’re interested in finding ways to make tasks easier or improve how things work.
Commitment to learning: You’re ready to work towards the apprenticeship, try new things and respond positively to feedback.
When applying, you can use examples from education, work experience or other relevant activities to show these skills.

Previous experience with HR systems or employee records can be useful, but an interest in learning these skills through practical experience is more relevant.

Training

Learning is an important part of this role. Alongside your day-to-day work, you’ll:

Work towards completing your CIPD Level 3 apprenticeship and put what you learn into practice.
Take part in regular development meetings, coaching sessions and progress reviews.
Build your understanding of HR processes, systems and professional standards.
Keep your apprenticeship records up to date and complete learning activities on time.
Ask questions, seek support and use feedback to develop your skills.
You’ll work towards agreed learning goals, building your confidence and taking on more responsibility as you progress.

After the apprenticeship

HR Administrator / HR Assistant

HR Advisor / People Advisor

HR / People Operations Coordinator

Talent / Recruitment Coordinator