People Shared Service Apprentice

1. Support recruitment and onboarding processes, including pre-employment and safeguarding checks such as references, DBS and right to work checks, following established procedures and with appropriate guidance.

2. Communicate professionally with candidates, recruiting managers and People Team colleagues, responding to routine queries and escalating issues where appropriate.

3. Assist with preparing and issuing offers, contracts and other recruitment documentation, ensuring information is accurate and appropriately authorised.

4. Assist with maintaining accurate employee records across People and payroll systems and processing routine employee and payroll changes.

5. Support the preparation of contracts, contract variations, confirmation letters and other employee documentation, maintaining confidentiality and following College procedures.

6. Assist with routine reporting, data entry and information gathering from People systems, developing skills in data quality and management information.

7. Support employee lifecycle processes, including starters, probation, contractual changes, transfers and leavers, ensuring relevant records and actions are completed accurately.

8. Assist with staff departure processes, including preparing documentation, arranging exit interviews and updating relevant records.

9. Respond to routine People queries from employees and managers, providing appropriate information and seeking guidance when required.

After the apprenticeship

This apprenticeship is designed to give you the foundations for a career in People Services, with the opportunity to develop towards a People Shared Services Assistant role as your skills and experience grow.