Quality Administrator Apprentice

·       Maintaining accurate quality trackers, records and reports in line with agreed processes, ensuring information is complete and up to date.

·       Collecting, collating and inputting quality and performance information, including learner feedback and sampling outcomes, with basic checks for accuracy and consistency.

·       Supporting the administration of learner and programme sampling and quality review activity by preparing information, completing evidence requests and maintaining the audit trail.

·       Producing routine reports and summaries from agreed data sources using spreadsheets and other approved systems.

·       Responding to routine requests for quality and learner information accurately and within agreed timescales.

·       Gathering and collating learner and stakeholder feedback to help identify themes, challenges and opportunities to improve the learner experience.

·       Maintaining the team skills matrix and supporting documentation so that evidence of occupational competence is accurate and readily available.

·       Building and maintaining a complete evidence base to support internal and external quality reviews, audits and inspection activity.

·       Working professionally with learners, Line Managers, Development Coaches, Awarding Organisations and Partner Providers on delegated quality administration activities.

·       Handling learner and colleague information confidentially in line with data protection requirements, and escalating any gaps, inconsistencies or risks to the right colleague.

Training

Remote based training

After the apprenticeship

·       Onsite learning is paid, and completely transferable, full training and support is provided to help you on your pathway to a potential career 

·       Opportunity to gain practical experience in quality administration, data handling and evidence management