Showroom Apprentice

Within your working day, you'll be working towards your Level 3 Apprenticeship with HTP Apprenticeship College whilst:

• Welcoming customers to the showroom and being their first point of contact
• Learning about our kitchens, bathrooms and interiors, and the products we sell
• Talking to customers face to face, on the phone and by email
• Helping put together quotes, order details and product information
• Getting things ready for design appointments, like samples, brochures and notes
• Following projects from first idea to finished room, and keeping customers updated along the way
• Helping sort out any issues after fitting, so every project ends well
• Keeping the showroom, displays and samples looking their best
• Seeing how the showroom is run, from planning projects to working with suppliers and fitters
• Finding out what makes a showroom successful, from looking after customers to making a profit
• Spending time on the merchant side of the branch and with other teams across Elliotts

Training

You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.

You will be developing Knowledge, Skills, and Behaviours in the following areas:

• IT
• Record and Document Production
• Decision Making
• Interpersonal Skills
• Quality Planning
• Project Management
• Business Processes

As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.

The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.

After the apprenticeship

Upon successful completion of the apprenticeship, there may be the opportunity for a permanent role.

Many people who start in admin go on to build careers in areas like:

• Office management
• Estimating
• Finance
• Contracts management
• Project support

If you’re motivated, curious, and ready to learn, we’ll help you grow.

Things to consider

You don't need experience in our industry. We'll teach you that. We're more interested in who you are:

• You're friendly, chatty and good with people
• You have an interest in kitchens, bathrooms, interiors or design
• You're organised and care about getting the details right
• You can use a computer and email (we'll train you on our systems)
• You stay calm when it's busy and can juggle a few things at once
• You like solving problems and will have a go before asking for help
• You're keen to learn and want to build a career, not just get a job